Improve Service Quality with real-time Tracking of Guests

The staff shortage in the hospitality industry is likely to continue in the near future. That’s why café and restaurant owners need to find new ways to maintain their service quality. These methods include self-collection at the counter, digital ordering kiosks, and the use of robots.

One approach is for customers to place their orders centrally at the counter or even use an ordering terminal. This saves time and staff, but it can be difficult to assign orders to the right tables. If you need to save even more staff, you can even use robots to bring the food to the table. Here, you need to know which customer sat down at which table.

Are you interested in this guest localization solution or would you like to integrate the technology into your own application? Give us a call!